Knowledge Base
3 min read
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Updated
Website knowledge
Index your public website URLs and sitemaps for automatic knowledge synchronization.
Important Notes & Specifications
- Enter your root domain or XML sitemap URL to crawl all informational subpages.
- Filter out utility pages (like privacy policies or login portals) using exclude path rules.
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Upload PDFs, DOCX files, spreadsheets, and markdown documentation.
FAQs
Direct question-and-answer pairs that take highest priority during conversation matching.
Knowledge sync
Automate recurring sitemap crawls to ensure your voice agent always has updated info.
Knowledge accuracy
Monitor confidence scores, inspect citation sources, and refine prompt guardrails.
Still have questions?
Our engineering team is ready to assist with custom webhook setups, CRM mapping, or telephony configurations.