Knowledge Base
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Knowledge accuracy
Monitor confidence scores, inspect citation sources, and refine prompt guardrails.
Important Notes & Specifications
- Review conversation transcripts with confidence indicators.
- Easily patch gaps by adding single-click correction notes directly from conversation logs.
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Website knowledge
Index your public website URLs and sitemaps for automatic knowledge synchronization.
Upload documents
Upload PDFs, DOCX files, spreadsheets, and markdown documentation.
FAQs
Direct question-and-answer pairs that take highest priority during conversation matching.
Knowledge sync
Automate recurring sitemap crawls to ensure your voice agent always has updated info.
Still have questions?
Our engineering team is ready to assist with custom webhook setups, CRM mapping, or telephony configurations.