Troubleshooting
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Updated
Knowledge sync problems
What to do if website crawls fail, pages are skipped, or documents fail to process.
Important Notes & Specifications
- Ensure your website is not blocking our crawler user-agent ('AgenticVAIBot') via robots.txt or Cloudflare bot fight mode.
- Confirm that uploaded PDFs have extractable text layers and are not flattened scanned images without OCR.
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Still have questions?
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